10 Basic tips to improve communication skills in the work place


What does communication really mean and why is this important?

The process of exchanging information by speaking, writing or through any medium is called as communication. This is very important in every individual life either in work place or home life. Being a good communicator is a great productivity tool, which everyone doesn’t follow. Poor communication can regularly have critical results like loss of time, harmed sentiments, dissatisfaction, incapable meet-ups, ineffective cooperation and bringing about a general absence of professional success. To wind up powerful communicators we should get to know these few essential tips for figuring out how to improve communication skills all the more successfully.

1)    Listen! Listen! Listen!

The first thing you can do to enhance your communication is to figure out how to truly listen—to focus and let the other individuals talk without interfering. Eye contact is essential. Be courteous and don’t interfere.


Listening plays a very important role in building communication skills; even many top companies provide training to their employees on listening skills. You would be surprised!! Listening skills can lead to – client satisfaction, improve productivity, creative and innovative work.

Many people get confused – listening and Hearing is not alike

Hearing is just what you hear, but listening requires more than that. It requires focus. Having attention not only on what they are speaking but also how they are speaking, how they use their body to speak.

2)     Ask questions frequently

asking questions


When you are having a conversation or a meeting, it would be good enough when you ask questions in return. Asking them repeatedly and repeating the other person last world, make them feel that you are interested in their conversation. This helps you speak few words and close that silence while having a conversation.

3)     Build courage to speak what you feel


First of all you need to have confidence on you to make worth contribution to the conversation. Spare every day to be mindful of your opinions and emotions so you can satisfactorily pass on them to others. People who hesitate to talk as they don’t feel their information would be advantageous. What is essential or advantageous to one individual may not be to another and may be to any another person.

4)    Avoid fillers while you talk


When you are talking in a meeting or in any regular conversation avoid unnecessary fillers. Especially the professionals to fill the gaps while they are in a flow while talking use Fillers like “Um”, “Uh” and more. Also many individuals while answering the questions in interview use theses fillers, as they need time to think and then answer. There are many ways to get rid of these kind of fillers while talking.

  1. Hear yourself to the conversation you made using fillers, that can make you change your habit.
  2. Chunk your information
  3. Engage an eye contact.

5)    Avoid multitasking


Multitasking may be useful in any other issue, but every individual need attention. Have one conversation at one time. Because if you do multitasking, you may definitely miss some important information that may cause to serious destructions, in return causing failure. Whether you are having a discussion in individual or on the telephone, give the other individual time to focus.

6)    Proper Eye contact

Many individuals feel odd about looking seriously at others. Few people concentrate on lips in discussions, letting to a vulgar situation. Whether you are talking or tuning in, looking onto the eyes of the individual with whom you are speaking can make the connection more effective. Eye contact passes on interest and urges your fellow partner to be keen on you consequently.


One strategy to help with this is to intentionally look on to one of the audience’s eyes and afterward move to the next eye. About-facing and forward between the two makes your eyes seem to twinkle. Another idea is to envision a letter “T” on the audience’s face, with the crossbar being a nonexistent line over the eye foreheads and the vertical line descending the focal point of the nose.

7)    Carefully read the entire mail

Many individuals just read the first line of their email irritating. This makes their partners to send extra mails just to get issues tended to. No one spares whenever along these lines. It just makes anxiety and additional work. Back off, read the entire email, and respond to all things. At the point when sending mails, keep them short and to the point or you should be overlooked. Always use numbered or bulleted lists to make your thoughts clear and easy to address. In the event that you have tons to talk about, it’s better to make a call and talk.

email reading

8)     Make a Response Schedule



Creating a schedule for communication can assist both with your effectiveness and with overseeing desires of the individuals with whom you communicate. It’s baffling to invest time pursuing other, not knowing when you will get a reaction. You can solve this issue with a basic general guideline. For the most part, when accessible you need to react to messages within 20 minutes, telephone messages in about 60 minutes, and mails in 24 hours. You can set your own time allotment, yet once you have a calendar you can better deal with your time. You can likewise tell individuals what’s in store. The individuals who work with you consistently will soon notice and regard your tendencies.

9)    Better make a write down


Many individuals pride themselves on having the capacity to keep stuff in their heads. Use your brain space for innovative and creative thinking, .We have enough tools to record things. It would be ideal if you if it’s not too much trouble please send a subsequent email, or utilization Evernote, or content yourself, or even its better to use a pen and a paper.

10)    Close the conversation at the end


For definite communicators like me writing this article, I require affirmation to realize that a conversation is done. Suppose I sent you an email or content giving you asked for data, I have no chance to get of realizing that you got it and it will not be satisfactory for me unless you let me know. In the event that I don’t get notification from you, I may feel that the email went to spam, or you may dint see the mail. My mind will continue pondering and I will begin catching up with more messages or mails, which squander your time and fill off your inbox. Tackle the issue for the two of us by answering with a basic “Got it” or “Much obliged.” You can even set this up in your mail program as a mark to spare keystrokes.