Adobe Acrobat is one of the most versatile applications from Adobe, designed for reliable viewing, creating, manipulation, printing, commenting and managing of portable document format, pdf files. Over the years, a plethora of developments and innovations have been made to Acrobat. As at now, Acrobat is connected to the Adobe document cloud, enhancing accessibility across mobile devices and computers.

Acrobat is the only PDF viewer capable of opening and interacting with all forms of PDF content including multimedia and forms. Unfortunately, in spite of this versatility, Adobe Acrobat is not without a couple of errors. Here are a couple of solutions to help you solve the most common errors in Adobe Acrobat.

Error 1 – Error trying to update Acrobat

This error often occurs as a result of errors underlying in updates or installations. To solve this issue, try any of the solutions depending on your operating system version.

  • For Windows 10 users

Navigate to the lower left corner of your Desktop screen and click the Windows icon. Click settings from the pop up menu. Select system and then, choose Apps and Features options.

Once this window comes up, select Acrobat and click uninstall. Click the uninstall button to confirm the removal of Acrobat from your system.

  • Once the uninstallation is complete, restart your system
  • Now, reinstall your Acrobat from your downloaded setup or DVD source
  • For Windows 8 or 8.1 users

Navigate to lower right or upper right corner of your desktop and activate the charm bar. In your charm bar, click the settings button. Once the settings bar opens up, click control panel.

  • In the control panel, select programs. In the program windows, Programs ans Features pane, select uninstall a program
  • Select Acrobat from the list and click uninstall. Follow the instructions and complete the uninstallation
  • Once the uninstallation is complete, restart your system
  • Now, reinstall your Acrobat from your downloaded setup or DVD source
  • For Windows 7

Click start and select the control panel. Locate and double click Programs and Features, select Adobe Acrobat and click uninstall.

  • Once the uninstallation is complete, restart your system
  • Now, reinstall your Acrobat from your downloaded setup or DVD source.

Error 2 – Error 1310. Error writing to the file: File path. Verify….”

The above error usually appears in the Adobe Acrobat log file during an installation that fails. The error may appear in a couple of ways but will typically appear as “Error 1310. Error writing to file: File path. Verify that you have access to that directory.”

To solve the problem, you may do any one or more of the following:

  • Disable startup services and startup items

When running some applications concurrently with an Adobe acrobat product, some services can result in system errors or freezes. Since services are primarily essential to support the function of other programs, one or more of these may be interfering with the installation and running of your Adobe Acrobat. In this case, disable other applications including items that start automatically with windows (startup items) and services.

After disabling these services, run the application or installer to completion. Once successful, re-enable startup items and services.

  • Rename your Config.msi folder

Quite often, permissions on this folder may cause problems during execution of the Acrobat program or its installation. To test to see if this is the cause of the error, do the following:

  1. Rename the folder located C:\Config.msi to the path C:\Congig.msi.old. It may be possible that you can’t find the application data folder. To solve this, locate the file and folder options pane and select “show hidden files and folder”.
  2. If after making hidden files visible, you still can’t find the folder, then the folder doesn’t exist and is not the cause of the error
  3. If you can find the folder, rename as described above and re-run the Adobe Installer
  4. On completion, follow the steps above to locate the file and folder option and re-enable “hide hidden files and folder”

Error 3 – Binkw32.dll error messages

Binkw32.dll errors can appear on your computer as a result of malware infections or the inability of the program to locate the Binkw32.dll file. The error can appear in many ways including:

“Binkw32.dll was not found”

“The file Binkw32.dll is missing from your computer, try reinstalling…”

Cannot register Binkw32.dll

Cannot find C:\Windows|System32\\Binkw32.dll or

“The application failed to start because Binkw32.dll was not found. Reinstalling…”

To solve this issue, first restart your system and re-launch the app. If this doesn’t solve the problem, you might need to get the DLL file and locate it in the relevant folder. To do this:

  • Head over to
  • search for missing Binkw32.dll and download the zip file.
  • Next, locate the zip file on your computer and extract the dll file to a desired location.
  • Finally, copy the raw DLL file to C:\Windows\System32 folder
  • Re-launch the application and get back to work.