| Performance: | (4.0 / 5) |
| Price Value: | (4.0 / 5) |
| Features: | (4.0 / 5) |
| Help & Support: | (4.0 / 5) |
| Easy of Use: | (4.5 / 5) |
| Average: | (4.1 / 5) |
Editor’s Review
www.olark.com Review
Make Every Customer Happy with
But how?
Well, now with olark.com you can do that easily without any hassle. In order to gain new customers for your website this is immensely important. This is a chat system that lets you to gain access to each and every customer and know their problems personally so that each of them are solved. Its set up is so easy that anybody and everybody can go for it.
Olark has been running for quite some years and has not received any sort of complains till date. The chats are delivered really fast so that your customers do not have to sit back for the feedback at hours on end.
Some Important Features that olark.com Offers
There are some very important features that one does need to know about olark. These features and benefits are listed below:
- Joining olark is very easy, and that is indeed the first benefit. It is a very user-friendly website. All you have to do is to fill up the registration form that will be given to you and then you have to fill in the details and submit the form. Once completed, you are already with them!
- It makes connection with your customers easy beyond imagination as because the procedures are simple. Like any other messenger, you can chat in various ways. Either you can chat individually for individual problems or you can also set up group chats for customers with identical problems. Even if you are not online and someone texts, you will get a text alert due to the presence of notification system in it.
- You can set the number of chats that you want to receive and can eliminate the unwanted ones so that you are no more pestered by them. In addition, you have the option of your olark with your IM client like Adium, Pidgin etc.
- You can manage customer relationships with the help of olark itself by attaching a CRM to it. The CRM integrators of Olark are Salesforce, Zendesk, etc.
- You can even customize the designing of Olark with the help of various customization features like option custom CSS says an http://www.olark.com/ review. You can also choose to put up a click to chat image instead of the popup widget.
- You can be in the controlling position and decide who is taking up the chat. This way you can direct the customers to the one who can take up all his queries and answers, and solve all the problems.
- Olark helps customers directly through their browser window. This is indeed something new. Customers will be elated to get such help and thereby your website will gain much popularity. This in turn will result in a high soaring of sales.
- There is another new feature of olark, which is Advanced Options for Olarking. There is a useful API given by the Olark group that makes your work in Olark easier. A review of http://www.olark.com says that the extensive helpdesk helps one get started with mastery.

(4.0 / 5)
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(4.1 / 5)