5 Services Your SME Desperately Needs


customer service

Ensuring that your burgeoning business is correctly supported is essential for its success. But many companies aren’t using all the tools that are available to them.

Often it’s the simple little things that businesses forget. But they can have a large impact on your bottom line. That’s why we’ve put together a list of services your business desperately needs.

Quickbooks

Hopefully, you’re not still doing all of your accounting by hand. If you are, then Quickbooks is the solution you’re looking for.

It’s essentially a software package that takes care of all you accounting needs. You can calculate how much VAT you owe, do payroll, monitor cash flow and more. You can even produce reports on your financial position at any moment in time.

Quickbooks used to be restricted to a desktop application. But it has since migrated to the cloud. This means that you can access it from any location and update it as needed. It’s a truly all-in-one solution that’s perfect for any growing SME.

Evernote

Evernote is a helpful app that reduces mess and overhead. Evernote is a way of replacing old-fashioned post-its. In other words, it enables you to declutter your office space and keep all your notes in one convenient location.

But Evernote is a little cleverer than a simple repository for your notes. It can actually scan handwritten notes for words and understand them. This means that when you want to find a note, later on, you can with text search.

Telephone Answering Service

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Telephone answering services are all the rage at the moment. And they’re proving to be a valuable option, given how expensive it can be to hire your dedicated receptionist.

A third party company operates telephone answering services. That company takes all the calls to your business. Then it simply redirects them according to your instructions. If you don’t want sales calls, they can get rid of for you too. Check out this telephone answering service infographic to find out more.

Google Docs

SMEs at the moment seem to have a problem with using cloud applications, like Google Docs. And it’s hard to understand why.

For many businesses, it is a fear of moving over to a new system. But Google Docs offers all the functionality of official MS Word and more.

With a cloud-based word processor, like Docs, anybody can create cloud-based content at any location. That means, theoretically, that you can eliminate time-consuming uploads. And it means that you can avoid having multiple version of the same document.

Any person can update and edit documents in real time making collaboration easy.

Virtual Servers

If you run a business that heavily relies on storage, virtual servers can reduce costs. A virtual server is simply server space you rent from a third party. It offers a couple of benefits, not least, reliability.

But you also get to adjust the amount of space you need depending on the season. That’s a perk you don’t get if you’re running your own servers, and it’s something that could save you money in the long term.