Digital Process Automation vs digital transformation of companies

Investment in modern technologies is no longer a choice, but a kind of obligation of each company that wishes to develop and maintain its competitiveness as compared to other enterprises. Digital transformation consisting in the transformation of business models, optimisation of processes and development of digital work environment in order to improve workforce productivity, reduce management costs and improve the in-house information flow, constitutes a very important element of the aforementioned changes. 

Digital Process Automation – what is it?

Companies’ digitalisation is aimed at something more than just reduction of costs. It is, in fact, an opportunity to increase the productivity of the whole company, which is undoubtedly assisted by digital process automation, implementation of which should be considered by each company wishing to be modern and to provide their recipients with services of the highest quality.

Digital Process Automation – in short DPA, is a very important tool participating in the companies’ digital transformation. It is a specific continuation of Business Process Automation (BPA) aimed at the optimisation of processes andtasks. Its task is to unburden employees from the performance of routine, time-consuming activities and focusing their attention on what is the most important from the point of view of the company’s development. Digital process automation consists in the digitalisation of processes and systems, which allows automation of transferring data and information between particular
users, who should have an easy and quick access thereto.

Due to the digital process automation it is possible to effectively manage the
information flow and accelerate the work of the whole enterprise by offering quick and easy access to the most recent data for authorised persons. Employees do not have to wait or waste time on reporting the need to obtain access to information, since all valid data is immediately accessible via one, developed platform. 

Digital Process Automation (DPA) vs Business Process Automation (BPA)

Digital process automation is very similar in its assumptions to business process automation and by many described as a specific successor or more modern equivalent to BPA. The aim of both solutions is, in fact, improvement of the effectiveness of the enterprise’s operations by automation of performance of certain routine, repeatable activities. Despite many similarities, DPA and BPA have certain significant differences, which are key for understanding both of these tools of business process automation.

The first difference consists in the fact that the digital process automation’s
implementation includes the step, where processes occurring in the company are to be digitalised, that is, transformed into a digital form. Whereas, business process automation very often omits this step assuming in advance that processes have already been transformed into a digital form and can be subjected to automation immediately. Secondly, digital process automation focuses much more on the human factor as the element of the whole operation than on the functioning of the whole system. In fact, the aim of DPA is to ensure the best results possible from the point of view of a human and not only proper functioning of systems. 

The digital process automation allows creating personalised offers for customers, ensures better collaboration of the team through the agency of one tool and integrates systems ensuring smooth and ongoing access to business data and all necessary information via one developed platform, which facilitates taking decisions and allows optimisation of all activities conducted by the company. 

Business benefits from digital process automation

Digital process automation generates numerous benefits for companies using it.
Enterprises that decided to implement DPA quickly notice that it helps them in better automation of business processes in-house and improves the general effectiveness and productivity of the whole enterprise. 

Furthermore, digital process automation allows maintaining good visibility and transparency of processes occurring in the company. Moreover, it has a positive impact on saving time, which is possible due to the full automation of hundreds and even thousands of manual activities hitherto performed by employees. It is also related with additional advantages such as, among others: saving money, better work results and eliminating the risk of errors. 

Due to the digital process automation it is also possible to more accurately and precisely execute complex tasks requiring many steps and to avoid a situation, when one step is omitted or executed in an improper order. Finally, DPA gives the opportunity to implement new solutions into the market faster and their better adjustment to the needs and expectations of the modern, more demanding market of recipients.