COVID-19 has caused havoc in the sales industry. Many sales representatives have been forced to work from home, retain and build relationships, and also seek, identify, and secure new accounts.
As they’ve been spending all of their time at home, it has taken a great deal of energy to get used to the new circumstances. Their motivation and engagement are waning.
So, how to keep your staff motivated and engaged enough to lead and drive sales activities, even during the crisis time?
Implementing a sales gamification software solution can help you meet your goals, as sales gamification is based on the positive reinforcement to drive the desired behavior.
Ways to boost employees’ performance
There are several ways how gamification comes in handy here. Before gamifying your workplace, you must have clearly defined business goals and have your employees know them. You all need to work as a team to meet those goals, to make the gamification successful.
Rewarding system
Your employees want to be recognized not only by their peers, but also by their managers. If their excellent performance during the crisis is not recognized, their motivation and engagement suffer.
Those employees who excel at what they do, deserve a reward. Those rewards can be of various types: time off, extra bonuses, some gifts, or whatever your employees find valuable. The best way to create a rewarding system is to get to know your employees better.
Another thing to keep in mind is to change the rewards regularly. They have to vary at times, to keep your employees interested. If they constantly receive the same reward, the system won’t drive the desired behavior.
Combine your LMS and gamification
Fun videos and activities can make the learning process much easier. Earning badges for the highest score after completing a module, will also help employees build confidence and gain recognition.
This will keep everyone interested in learning and becoming a better employee, which is a win-win situation for both sides – employees, and the company – as you work together on reaching the same goal. This is especially beneficial during the lockdown, as they have some extra activities to complete.
Choosing the right software solution
It takes some time to find the best gamification software solution for your team. What may work for some, might not be right for your team. Every sales gamification software vendor offers a trial period. See which one gets the best response from your employees.
Once you find the one that keeps your team engaged and motivated, go for it. You’ll also get many reports and detailed information on your team’s performance.