How to Utilise Vehicle Tracking Systems to Streamline Your Business Operations


For most businesses, reaching optimal levels of operational efficiency is nearly impossible to achieve due to the lack of proper management and planning tools. Companies with a vehicle fleet always have a hard time maintaining the flow of information and making necessary changes to their operation, which results in loss of productivity and delay in response times. While it may sound like the business industries are struggling against the ever-increasing demand for goods and services, the emergence of GPS technology and GPS-based vehicle tracking systems have changed everything. 

Modern vehicle tracking systems are one of the key factors in the massive growth of big enterprises such as Amazon, Uber and Walmart over the last years. When you think about the size of their operation, there are tens of thousands of trucks, planes and couriers on the roads at the same time. Despite their logistical disadvantage, these companies can coordinate the movements of their massive workforce and deliver the orders of their customers on-time while maintaining their service quality across the world. All businesses can take a page out of their book and adopt GPS-based tracking solutions into their infrastructure and reap the benefits. 

The cost savings alone can justify the investment on these sophisticated systems, but the incremental boost in productivity and operational efficiency will also ensure a quick ROI while making drivers, vehicles and assets safer against the dangers of the outside world. Business owners and managers gain access to a plethora of powerful tools by implementing vehicle tracking systems to their operation, but how exactly are these systems so effective in developing better management policies and reshaping entire business industries? Let’s take a look at some of these tools and their benefits in detail.

Employee Accountability

Transport and logistics operations are well-known for their employee-related and security issues due to the lack of supervision. Unauthorised vehicle use, excessive idling, cargo theft and inefficient use of work hours are only the tip of the iceberg when it comes to managing a fleet remotely. Vehicle tracking devices collect a vast amount of information about vehicles and the behaviour of drivers when they are behind the wheel of commercial vehicles. GPS location data and driver performance reports are a great source of information to identify and eliminate these issues before they get out of hand. Fleet management systems can help executives to stay on top of employee accountability with the data and monitoring tools they provide. Unruly drivers can be further trained to comply with the company policies while managers can issue warnings to employees that are wasting company resources during work hours. 

Preventive Maintenance

Preventive maintenance is one of the key factors in lowering operational costs, such as repair expenses and fuel consumption. Keeping fleet vehicles healthy can reduce overall fuel usage, prevent vehicle breakdowns and avoid excessive repair bills. By accessing the engine error codes generating diagnostic reports, fleet managers can ensure that only the vehicles that are in need of repairs are scheduled for maintenance. Another benefit of having access to engine diagnostic data is the ability to identify the vehicles that are most likely to experience a malfunction. Coupled with sophisticated tracking software, vehicle tracking systems can help managers eliminate scheduling issues and get ahead of unexpected malfunctions. Even a single commercial truck breaking down en route for delivery can turn into a financial crisis for any company, but all maintenance related issues can be averted by utilising the tools provided by fleet management systems.

Route Optimisation

Vehicle tracking devices continuously transmit their location at regular intervals every step of the way during transport. Cloud-based tracking servers store the travel history data for up to 12 months, and this information can be accessed by managers on-demand with a mobile device or a computer anywhere in the world. There are two benefits of this powerful feature; 

– Field supervisors can select the optimum routes to a new location or redirect vehicles during transport for a shorter travel time. 

– Fleet managers can review the previous routes and daily activity of each vehicle to increase their efficiency by improving their pathing. This will directly result in cutting fuel consumption by a large margin and decrease the amount of time vehicles spend on roads. 

By lowering the travel time and distance of their vehicles, businesses can decrease the wear and tear on their fleet which will have a direct impact on the repair costs. Delivering shipments on-time or faster than their ETA will be a major contributor to customer retention and allow a company to build a positive reputation which will be useful in expanding their customer base.

Customer Experience

Optimising routes and helping drivers reach their destination faster will improve customer satisfaction. Keeping customers happy and providing accurate information is one of the priorities for any business, but in today’s busy world, it can be challenging for any company to keep up with tight deadlines. Vehicle tracking devices broadcast their location in real-time, which is vital in informing customers with accurate ETAs as well as assisting employees to avoid areas with heavy traffic. GPS and telematics data is also a great way to provide customers with proof of service; fleet managers can generate detailed reports of each vehicle’s travel history or offer additional data such as temperature levels throughout the journey of a shipment. 

Conclusion

As one of the disruptive technological innovations of our age, vehicle tracking systems lead the charge in helping businesses with their powerful features and management tools. GPS-based management solutions are designed to streamline and automate logistics operations by offering greater visibility across their workforce. Combined with the ability to track all company vehicles, drivers and assets in real-time;  businesses can operate at maximum capacity, boost their productivity and increase their revenue. These cutting-edge systems can be scaled and customised for businesses of all sizes; companies that operate a fleet of vehicles can benefit from these advanced systems to lower their operational costs and improve their profitability.