ITIL 4 Certification- Why you must pursue

ITIL v3 Foundation certification helped candidates learn the key elements, terminology, and concepts. Then, on 28th February 2019, ITIL 4 Foundation certification level was launched by AXELOS as an introduction to the ITIL 4 framework. Through this certification, candidates will have knowledge of IT service management through the end-to-end operation model to create, deliver, and continually improve tech-enabled services and products.

• The ITIL certification can help candidates with the following:
  Basic knowledge of the ITIL framework
• Knowledge and skills for using ITIL to enhance ITSM
• Help the IT professionals who are working in an organization that is planning to or has adopted ITIL
• ITIL 4’s guiding principles
• Key concepts from Agile, Lean, DevOps, and how they can help in delivering business value
• Service Management’s four dimensions
• Facilitating the co-creation of customers and other stakeholders’ value in the form of services and products
• Maintaining the importance and value of current ITIL processes
• Expanding the ITIL processes to different IT and service management areas, from value to demand

ITIL 4 Foundation Training

• Here are the key features of ITIL 4 Foundation Training:
  Lifetime access of 21 hours of self-paced online learning
• 16 hours of training conducted by certified instructors
• Earn 16 PDUs
• 4 hours of comprehensive assessments and 3 mock tests
• The course fee also includes the exam fee

Learning Options

• Online Self Learning (OSL) – INR 590
• • Lifetime access to self-paced learning
  • 21-hours of learning sessions
  • 3 mock tests for fine-tuning your skills
  • 4 hours of assessments for gauging your knowledge
• Blended Learning (Live interactive training + OSL) – INR 17999
• • 16 hours of sessions spanning over 2 days
  • 21 hours of online learning
  • 3 mock tests for fine-tuning your skills
  • 4 hours of assessments for gauging your knowledge
• Corporate Solutions – Learning @ Scale
• • Leveling up the skills of the team for meeting the demands
  • Future-proofing your resources to change the market needs
  • Customized solutions and learning plans for teams

The comprehensive program can help you get ITIL 4 Foundation credential and jumpstart your career as an ITSM professional. You will learn to deliver quality services to the IT-enabled enterprises that have implemented or are planning to implement the ITIL framework. With a blend of 3 mock tests and 4 hours of assessments, the program offers immersive learning that is customized for suiting your needs. You can either go for the 16-hours of instructor-led training or 21-hours long, online, self-paced training.

The reason why ITIL is so in demand and well-appreciated is that it is so versatile. ITIL has been created by keeping in mind the requirements of different organizations so that it can allow them to customize the framework according to their needs. The flexibility and scalability offered by the ITIL framework allow it to be adapted and aligned with other practices like Six Sigma, TOGAF, or COBIT.

Benefits of ITIL
The Information Technology Infrastructure Library is a framework created to select, plan, deliver, and maintain processes of the IT services. It can be used to stabilize processes in an organization and deliver services to the customers. The framework helps organizations achieve the predicted service delivery to improve efficiency.

• Benefits for individuals
• • Get a complete insight into the framework and help manage your work better
  • Use the blended learning modes to develop your management skills
  • Enhance your job prospects and earning potential
  • Understand the terminologies that are commonly used in the business across different industries
  • Build industry-relevant competencies and skills that can open doors to new job roles in your organization
  • Gain this globally-recognized credential and meet the demands of industries with new ideas
• Benefits for organizations
• • Make IT an integral part of the business by using ITIL 
  • Processes like ITIL Problem Management and Incident Management can create workarounds and restore the service quickly
  • Prevent incident by eliminating root causes and conducting or performing major incident reviews
  • Help teams in managing the expectations of the customers through business relationship management and service-level management
  • Continual Improvement and Change Enablement facilitates the enterprise in aligning its products and services according to the changing external/internal environments.
  • It helps in managing budget, accounts, and charging requirements that are related to service costs
  • ITIL processes that can help in management activities and risk analysis
  • Enhancing customer satisfaction to give your company a competitive advantage

Benefits of pursuing from industry-recognised institute

• Mentored by experts – You will be learning from industry practitioners who have more than 10 years of experience working in the field.
• Reason based learning – The training will help you gain theoretical and practical knowledge. You will get an understanding of ‘What’, ‘How’, and ‘Why’ of the subject. The trainers will be able to get in-depth comprehension and simplify the subject matter.

• Prepare for the ITIL 4 exam – Through the theoretical as well as practical learning along with 3 mock tests, you will have an in-depth understanding of ITIL concepts and get the ITIL 4 credential.

• Microlearning – You will learn through small capsules along with a lot of training material. All the material is easily comprehended through flashcards, summary cards, and short videos.

• Develop resourceful skills – The training will allow learning and development of knowledge/skills you need for making your jobs better. Through simulated learning and immersive exercises, you will get an in-depth knowledge of the subject.

• Industry-based learning – Through real-life, scenario-based case studies and assignments, you will get the best learning. You will be able to see the result of your skills and their implementation first-hand.

The ITIL training will help you understand the theoretical as well as practical aspects of ITIL. The 6-module courseware is catered to individuals who want to pass the ITIL 4 certification exam. The first 3 modules will give an introduction to the ITIL, guiding principles, and key concepts. The 4th and 5th modules will be covering the service management’s four dimensions, Service Value Chain, and Service Value System. The last module will be exploring ITIL Management Practices, Relationship Management, Information Security Management, and more.

Throughout the training, you will be able to prepare the exam well with the help of questionnaires, sample papers, and pointers for clearing the exam and gain the ITIL 4 Foundation credential.