MindTouch raises $12M

What does MindTouch?

MindTouch, is a cloud based web platform for multi channel delivery of customer support documentation and knowledge collaboration. The company’s aim is making product help exceptional. This company cares about making its consumers exceptional at product help, through creation of vibrant communities around its products. The company delivers on the promise of exceptional product help with its social knowledge base product and build in order to suit the product help communities for some of the largest companies in the world and plenty of world’s smaller companies. This company makes the most respectable social knowledge base in the world. The company powers purpose built help 2.0 communities which connect companies such as PayPal, Autodesk, RightScale, Intuit and ExactTarget with its customers. Millions of people all over the world use their software every day. The benefits of using this platform is it will reduce your customer support expenditure, improves your search engine rankings, increase your lead generations, you can create more loyal and engaged consumers and you can sell and market better with personalization.

How much MindTouch was funded?

MindTouch raised $12M in Series A on January 14, 2016 from SAP Startup Focus, PeakSpan Capital and SK Ventures.

What is next for MindTouch?

The company plans to use the new funds for increasing its product capabilities and integrations with companies like Oracle, SAP, Salesforce etc and for growing its business development, marketing, engineering and sales teams.

More about MindTouch

MindTouch was founded on December 1, 2004 by Steve Bjorg and Aaron Fulkerson. It has its headquarters in San Diego, California. This is a leading SaaS solution for the customer success and engagement management assisting firms for accelerating their sales cycle and driving product adoption. This company can help in doubling organic web traffic, increase user time on your site by three times and reduce the bounce rate by fifty percent.