A Guide to Improving your HR’s Interview Skills

We all know just how difficult it is to find the right people when hiring. If your HR people are not well versed with interview techniques, you could end up with an unsuitable employee, and might possibly have to go through the whole process again. In order to minimise the chances of this happening, you can put your HR staff through a special course that is designed to improve their interviewing skills.

 Professional HR Training

There are affordable training courses available from an established online supplier of top-quality training modules, and with a secure online payment, you can download the course material that contains everything you need for the training. The course focuses on developing interview techniques, and utilises the PRICE structure:

• P = Prepare
• R = Rapport
• I = Interview
• C = Close
• E = Evaluate

 PRICE Organisation

Part of the interview skills training course uses 37 action cards that describe behaviours and techniques that interviewers might use, and the participants then have to place these cards into the PRICE structure, which ensures they have a good understanding of how the system works.

Question Plans

 It is always a good idea for an interviewer to plan their questions, and the interview training course contains a section on planning questions, and the participants are encouraged to structure their questions by using a question plan template. If you would like some further reading on the best interview techniques, there is an informative article on the topic.

First Impressions

 Of course, first impressions are important, yet there is always a danger of the interviewer being unduly influenced by their first impressions of the interviewee, and the course includes content to help the participants make the right first impression when conducting interviews.

How to Close the Interview

 The course spends some time looking at effective ways to close an interview, while covering essential closing techniques, along with giving the participants practice at closing interviews.

The Evaluation Process

 The course participants are encouraged not to evaluate an interviewee until after the interview, and are shown a few techniques on how to evaluate an interviewee by scoring according to their question plan.

Interview Role Play

 Role playing is used, whereby the participant is given the role of interviewer, interviewee, and also as an observer, and with real life practice situations, the course participants develop self-confidence, as they learn to master the evaluation process.

By downloading a professional course that is designed for interviewers, your HR staff can be taken through the course and will have a better understanding of their role, and will be able to accurately evaluate interviewees who apply for positions within the company. These courses are compiled by experts, and when you download a course, all the materials are provided, including printouts and slides, and you can deliver the content at your own pace and keep the material for use in the future.

Regular training will hone your HR staff’s interviewing skills, and with online courses that you can deliver yourself, it is a very cost-effective way of improving your staff’s interview techniques.