Virtual PBX is the perfect telecommunication solution for smaller companies which don’t want to spend vast amounts of money on expensive self-hosted PBX systems. Affordability isn’t the only advantage virtual PBX has over hosted PBX systems, and in this publication, we’ll try to make you familiar with some of the most important facts about virtual PBX systems. We’ll also help you choose the best virtual hosted PBX to match your needs, requirements and most importantly, your budget.
Virtual PBX systems are a form of hosted VoIP that is characterized by extreme affordability and ease of use. Hosted PBX systems may often require an expensive initial investment, as well as higher maintenance costs. In the meantime, virtual PBX systems are hosted on the systems of the service’s provider, and the company does not need to worry about hardware equipment or maintenance costs. Virtual PBX is the perfect solution for companies with less than ten employees who won’t generate large amounts of telephone traffic. Naturally, because of the lower cost and the fact that virtual PBX systems are hosted off-site, companies might not be able to take advantage of some of the more advanced features self-hosted PBX systems have to offer. Regardless of this, virtual PBX is often considered to be the better choice for small and medium-sized companies that don’t have the large budget required to invest in an on-site hosted PBX system, and won’t benefit from the extra features that self-hosted PBX systems may have to offer.
If you’ve just started looking into these telephone solutions, then you may be easily overwhelmed by the amount of information, technical terms, and pricing options available. There are many things you must take into consideration:
- Does the provider offer scalable services?
- Does it include all standard virtual PBX features?
- Is the provide’s support staff reliable?
- What’s the uptime, and what is the provider’s reputation among its current and past clients?
- Are there any extra charges/limitations?
- Do you need features like cloud fax and SMS?
That’s why you can rely on us and virtualhostedpbx.net to provide you with a detailed guide on how to pick the best virtual PBX solution for your business. Below, you’ll find the most important properties of four of the most reputable and desired virtual PBX solution providers in 2016.
Grasshopper
Grasshopper’s services are available to residents of USA and UK. Grasshopper’s virtual PBX solutions are a great choice for companies with less than ten employees that need a more professional approach to handling call answering and call forwarding. Clients of Grasshopper have the opportunity to pick a local toll free number that will be used to redirect all incoming calls through it. When clients call this number, they can pick the department they want to contact by using the keypad on their phone.
RingCentral
RingCentral is a global PBX solution provider that is currently working with over 300,000 customers worldwide. Their services are flexible and can be tailored to include a broad range of features such as fax messaging, audio conferencing, HD video messages, and voicemail. RingCentral’s services can be used through the tablets and smartphones of your employees, so that’s another great plus for their solutions.
Phone.com
Phone.com’s primary offers include hosted PBX services, but they also include a virtual business offer that is a fine choice if you are looking for affordable, reliable, and scalable virtual PBX services. Clients of Phone.com can choose between pay per call plans and unlimited usage plans that are naturally more expensive, but also more suitable for small companies who need to take full advantage of their virtual PBX system.
Phonepower
Phonepower is a virtual PBX service provider that works with clients in USA and Canada. The flexible plans that Phonepower offers start from low-cost subscriptions that include unlimited incoming calls, and paid outbound calls, and can scale to more expensive plans which include unlimited incoming/outgoing calls.