Many of us could benefit by improving our workplace communication skills, especially because they are so crucial to be successful in leadership positions. Here are a few aspects of communication and how they can be optimized for the best chance of success in business.
You do not have to be a mind reader to be aware of someone else’s emotions. Effective communication starts with awareness of others. Awareness in the professional sphere is often hampered by focusing solely on our own role at work. A natural way to develop more awareness is to truly listen to your colleagues and confirm your understanding of what they are saying. It shows that you are listening and that you value their input. It will also help your awareness of office dynamics and employee perspectives.
UAB’s online degree options in business include the building of this crucial skill for management leadership. Becoming aware of the big picture of your team’s functioning can aid you in being proactive about business issues before they become a huge problem.
What does your body say when you are not speaking? Your body says quite a bit non-verbally. When you are more aware of your team at work you will start seeing non-verbal communication in meetings and in the break room. Look for gestures that communicate tension, resistance, or disagreement.
Conversely, when you want to communicate a message and not give the opposite impression with your body, you will need to make sure your non-verbal communication is congruent with what you are saying. To be an effective leader, it is important to exude confidence whether you are feeling especially confident or not. Check out these tips from Forbes Magazine about body language in the workplace.
Clarity is the key word when it comes to being an effective speaker. Whether you are speaking to only one person or a conference room filled with clients, you want to focus your communication with well thought out comments that address the subject at hand. If necessary, anticipate the questions that may be asked and have a response at the ready. Always match the tone of your speech or conversation to the circumstances surrounding it.
Effective Problem-Solving Skills
The method for solving a problem in an effective and efficient manner will utilize your awareness, non-verbal and spoken communication skills. When you focus on the key elements of problem solving, communication is streamlined and clarified. First, identify with your team the exact problem that needs to be addressed. Next, examine every aspect of the problem and brainstorm about all the options available to solve the problem. Systematically work through all these solution ideas and identify the best one.
Once an approach is decided upon, focus on what is needed to happen to implement it. When the solution is planned out, it can then be put into place. MVU Online can help you develop the core competency of problem-solving skills in a variety of their professional programs.
Being able to communicate effectively with both colleagues and upper management will pave the way to a successful professional career. Good communication skills are a must in the work world and are transferable to any field.