The Benefits of Using a VoIP for Your Small Business


Small businesses need to make the most of whatever they can get their hands on. If you’re running a small business or considering starting one, it’s important that you have access to the best tools. That goes for everything you do, including your phone service. A VoIP could allow you to connect with your customers more easily. Here are a few of the benefits.

1. Lower Price

One of the most obvious benefits of a VoIP is that it’s typically much less expensive than using a more traditional phone setup. That even includes mobile phone service, which on average is only slightly less expensive than a landline service.

Your choice of VoIP does matter, but signing up for a VoIP system through Ooma Office could save you up to 76% over a landline with PBX. If your business has 15 employees, that means you could save over $11,000 per year just by switching your phone service, which is a lot of money for an up and coming business.

2. Higher Workplace Connectivity

Workplace connectivity refers to your ability to connect with your clients. Staying connected with clients is an incredibly important part of your business, which means it’s massively important that you choose a communication option that prioritizes connectivity.

Landlines are perhaps most well-known for their issues with workplace connectivity. It doesn’t matter whether you’re across the world or just down the hall; if you’re not at your desk, you won’t be able to take the call.

Cell phones also offer a problem with workplace connectivity. Although you can take a cell phone with you anywhere, your employees now have to choose between carrying around a second phone and giving clients their personal phone number.

You can get around these problems with a VoIP. A VoIP allows employees to stay connected through a desk phone, but also gives you the option to install an app on your smartphone. That way, you can separate work and personal calls.

3. Better Ease of Use

Ease of use is another important quality to keep in mind when you’re choosing a phone service. Landlines have an issue with ease of use because you have to connect them to a physical copper line. Cell phones don’t do away with the problem; rather, they transfer it to the customer, who often face issues due to a lack of receptionist and call transferring.

Because internet is already widely available, you probably already have infrastructure in place for a phone service that utilizes the internet. From there, you can choose from internet-connected desk phones and connecting to a mobile app using Wi-Fi.

4. A Variety of Optional Add-Ons

There are also plenty of add-ons available for VoIP options. This is especially true for business-focused VoIP options. You may be able to take advantage of some of these opportunities:

  • Toll-free number
  • Virtual Receptionist for automated call routing
  • Conference bridge
  • Call blocking
  • Voicemail audio sent to email
  • Main business number
  • Unique number for each user
  • Electronic fax
  • Ring groups

Choosing the Best VoIP

Making sure you’re using the best VoIP is an important part of choosing your VoIP. There are many VoIP services out there, but not all of them will live up to your standards. PC Magazine’s Business Choice Awards has named Ooma Office the #1 VoIP service for seven years running, grading VoIP offerings by satisfaction, reliability, setup, and more. Choosing the right VoIP is an important part of switching your business over, and the high quality and rave reviews are just one reason people choose Ooma Office.