What does AnswerDash do?
AnswerDash, is the World’s leading provider of website contextual help. It is a venture backed Q&A platform which serves business customers thereby lowering the support costs and revealing the customer needs. The company was born out of 4 years of scientific research at the University of Washington into how people interact with desktop, websites and mobile. The company will help reduce the distance between your customers and help they need, with instant contextual self service answers on the website or app. The company’s mission is to make the mobile web and web easy to use, lowering the frustration of the users and the abandonment of the site. There is no necesity for typing, digging or leaving the page. You just have to click or tap to obtain an answer. Simple, easy and effective.
How much AnswerDash was funded?
AnsweDash raised $2.9M in Seed funding on September 14, 2015 from Voyager Capital (Lead), Summit Capital, WRF Capital, Arnold Venture Group and The W Fund.
Previous funding
$2.5M in Series A funding on December 2, 2013 from Voyager Capital (Lead) Partner: Bill McAleer, Geoff Entress, W Fund, WRF Capital (Lead) and Summit Capital.
What is next for AnswerDash?
The latest funding comes shortly after the company’s selection as a 2015 Cool Vendor by Gartner Inc., which recognized AnswerDash as SaaS solution as impactful, innovative and intriguing. AnswerDash plans to use the funding for accelerating the growth of the company by expanding its sales and marketing teams and for continuing to increases its SaaS product offering.
More about AnswerDash
AnswerDash was founded in 2012 by Andy Ko, Jacob Wobbrock. It has its headquarters in Seattle, WA. The company helps weave answers into the fabric of the web, helps businesses in increasing sales, reducing support costs, lower chum, and gain deep insight into the customers.