Funding

Customer Survey Platform Surveypal Secures $1M in Extended Seed Investment

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What Does Surveypal do?

 

Surveypal, is a leading online survey platform in Europe. Unlike the traditional survey tools which have low response rates and whose visibility is limited into customer’s feedback history, Surverypal offers companies an affordable way to capture and report real insights and make the decisions driven by data.

Surveypal’s Feedback Automation Software helps companies track how they are doing with their customers on a daily basis.

 

 

How much Surveypal was funded?

 

Surveypal the online survey platfor has received a $1 M funding in the extended seed round on March 12th, 2015 by the investors Ari Korhonen, Finnvera Venture Capital and Vendep Fund.

 

Previous funding

  • $1.1 M in seed fund on May1st, 2013 by the investor Tekes

 

What is next for Surveypal?

 

The latest funding of $1 M will fuel its investments in sales and marketing for increasing its growth in North America.

CEO and Founder of Surveypal, Samuli Zetterberg said that Surveypal has had huge success in Europe and is not looking forward to its expansion into North America.

Companies looking to be among the first to see how to increase their customer engagement can sign up free for Surveypal’s platform online. Unlike other feedback tools, Surveypal provides clear visibility into how a company is doing with its customers.

 

More about Surveypal

Surveypal was founded on March17th, 2011 by Ilkka Kaikuvuo and Timo Kallela.

 

Surveypal, boosts the response rates at an average of 60% by leveraging online surveys at different stages of a customer lifecycle and allows the companies to track how they are doing with the customers in no time. With the feedback provided the companies can act accordingly and improve the customer experience.

 

Surveypal makes it easy and more affordable to capture real time customer, market and employee insights. It has automated more than 12 million survey responses since its launch in 2011.  It has recently opened its U.S. headquarters in San Francisco.

 

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