Docent Health raises $15M in Series A

What does Docent Health do?

Docent Health, is a company which is helping health systems in building and growing lasting patient relationships. The company is combining best practices from other industries to aid health systems in delivering the vision of customer centric care by combining retail based strategic marketing, cutting edge consumer technology and hospitality inspired service excellence with intense provider experience for increasing customer lifetime value and growing market share. The company’s offering combine workflow automation and advanced analytics for orchestrating carefully curated experiences journeys which integrate human and digital interactions.

How much Docent Health was funded?

The company raised $15M in Series A on July 13, 2016 from Maverick Ventures Israel, Bessemer Venture Partners and New Enterprise Associates.

Previous funding

$2.1M on January 11, 2016 from Maverick Capital, New Enterprise Associates and Bessemer Venture Partners

What is next for Docent Health?

Docent Health is transforming the way the health systems are engaging with their customers. The company is poised for success, because of the shift in patient behavior as they are behaving more like consumers, especially as healthcare companies are transitioning to consumer focused models of care delivery.

More about Docent Health

Docent Health was founded in 2015 by Royal Tuthill and Paul Roscoe. It has its headquarters in Boston, Massachusetts. The company is at the epicenter of the pivotal change which is happening in health care currently. The company’s approach to changing experience considers a customer’s unique needs and preferences and is delivering a set of supportive services which mirrors the clinical path. Their tech platform creates personalized service journeys which are implemented through a combination of human and digital interactions, while simultaneously gathering data and measuring results for identifying the most important events. This company is helping healthcare organizations in transforming for embracing a truly consumer centered approach to healthcare.